Protecting Your Self-Storage Facilities
The Role of Technology
Technology plays a key role in the self-storage industry. As a developer or owner of self-storage facilities, you’re likely considering technologies to reduce costs, improve operational efficiency, simplify management and better secure your properties. But, technology also plays an import role in customer acquisition, customer retention and customer experience.
Anything, Any Time
Today, everything seems to be “in the cloud” and accessible via a mobile app. Mobility is as important for your team as it is for your tenants. Now you can manage your security operations when you are away from your desk—see open-doors, triggered alarms and people on your property. Everyone relies on their smartphone; and your prospects and tenants are no different. It’s not just a Millennial thing. All consumers expect their smartphone can access anything, at any time—within seconds—so why should their storage unit be any different.
Return on Investment
Investing in technology is an investment in your business and your brand—and customers recognize and appreciate it. Your tenants are looking for a secure place to store their old furniture, seasonal items, vehicles, RVs, boats, and nostalgic items. Security is important and “visible security” (cameras, alarms, locks, monitors, automatic lighting, etc.) is even more important. People are willing to pay a premium for convenience, mobility and noticeably better security. They don’t have to know that it’s actually easier for you to manage.
Differentiating your Brand
Your customer experience helps define your brand. Social media platforms and websites like Google and Yelp! can make or break your business. For most people, self-storage is a necessary and emotional purchase. Knowing that their possessions are secure and easy to access is all part of that experience—and they won’t be shy to share how they feel. Digital can help ensure that your technology and customer experience align with your established brand. Our engineers are specially-trained to design, install and support custom self-storage technology solutions that include: access control, self-service kiosks, keypads, door alarms, security systems, video surveillance, mobile apps, site graphics, monitors and a secure network infrastructure.
Learn More About Our Solutions
PTI Security Systems
Security | Access | Control | Apps
Provide your customers with a sense of safety and yourself with peace-of-mind by having a fully integrated security, automation, and management system.
Access Control | Automation | Call Center Services
Work smarter by increasing productivity, profitability and customer satisfaction with innovative technologies designed from the ground up for self-storage.
Ready to Learn More?
Please give us a call at 602-224-9100 or complete this form to learn more about how our Self-Storage Security Solutions can reduce your Total Cost of Operation, improve your Customer Experience and better Secure your property.
Member, Arizona Self-Storage Association and ASIS International
PTI Security Systems | OpenTech Alliance